conferences 4 all…
Audio conferencing is one of the best tools but it’s underused. This tool helps to distribute team work. These calls are sometimes not absorbed completely by the participants. Researchers have proved that communication is absorbed by humans in many ways. People tend to remember 20% of what they hear and 50% of what they hear and see and 80% of what they hear, see and do.
Silence and clarity the golden rule- Audio conference calls should always be attended in a
room that’s not distracted from background noises. Therefore when you are attending a call try to keep the door shut and use the phone in a silent area or hide it in your jacket. Avoid eating or drinking something while talking as it disturbs the caller. If possible try disconnecting the call waiting facility or shut down your pager so that the tones don’t disturb the call. As and when the call connects try and verify the calls clarity and its volume. If you find a problem then try and rectify it beforehand instead of continuing the call. Be clear while speaking as there is no visual clues for the listener to understand what you are speaking. Always try and use simple vocabulary words instead of complicating simple tenses. Be slow while speaking so that the listener understands the words.
Craft factual or practical Visuals- Before audio conferencing try and distribute pamphlets or some sort of rules to give the participants a visual of what you would be talking or what would follow along. Try and create a visual enriched language so that it describes the anecdotes of your oral presentation. Try and create materials that speak well about the details. If you can’t present a perfect model of the product that would be discussed then take some time and describe it well so that the participants can visualize the object without seeing it. A perfect audio conferencing should be as precise as a visual presentation. Professional speakers use their voice well to respond to the questions.
Be patient- Always wait and listen to what the listener has to say before you start of with your second sentence. It’s the matter of politeness and decorum and secondly because some conference calls allows one person at one moment to talk. If you jump start then you may unknowingly cut the other person or may not understand what the other person says.
